Real Complaints Decisions

As medical negligence solicitors we have made numerous successful claims for compensation against the hospitals under Betsi Cadwalar

Ombudsman’s’ Complaints against Betsi Cadwaladr Hospitals

The paper headed ‘Ending groundhog day’ by the Ombudsman for Wales makes reference to hospitals under the jurisdiction of Betsi Cadwaladr University Health Board (BCUHB) provides NHS services in Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham Council areas.

The health board has 3 main hospitals:

Ysbyty Gwynedd, Penrhosgarnedd, Bangor, Gwynedd, LL57 2PW

Telephone Enquiries: 01248 384 384

Gllan Clwyd in Bodelwyddan, Denbighshire, LL18 5UJ

General telephone enquiries: 01745 583 910

Wrexham Maelor, Croesnewydd Road, Wrexham, LL13 7TD , Telephone Enquires 01978 291 100

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The university hospital trust has come under fire for entering ‘special measures’ for the second time.  Complaints against Betsi Cadwaladr Hospitals continue in addition to compensation claims by clinical negligence solicitors.  How to make a complaint against Betsi Cadwaladr hospitals please click on our link to complete the form with our guidance.

Eluned Morgan MS, Minister for Health and Social Services has gone on record as to why the Health Board was placed into special measures.

I placed Betsi Cadwaladr University Health Board into Special Measures on 27 February because of serious concerns about board effectiveness, organisational culture, service quality and reconfiguration, governance, patient safety, operational delivery, leadership and financial management.

Betsi Calwaladr List of Hospitals the Board Oversees

Wrexham and Flintshire:

Chirk Hospital
Deeside Community Hospital
Holywell Hospital
Mold Hospital
Wrexham Maelor Hospital

Conwy and Denbighshire:

Abergele Hospital
Colwyn Bay Hospital
Denbigh Hospital
Glan Clwyd Hospital
Llandudno General Hospital
Royal Alexandra
Ruthin Hospital

Gwynedd and Anglesey:

Bryn Beryl Hospital
Cefni Hospital
Dolgellau and Barmouth Hospital
Tywyn Hospital
Ysbyty Alltwen
Ysbyty Eryri
– Ysbyty Gwynedd
Ysbyty Penrhos Stnaley

Make a Complaint Through Specialist Solicitors First

As specialist medical negligence solicitors with decades of experience making claims against hospitals and GPs including clinical negligence claims against Betsi Cadwaladr Hospital Trust we advise many patients against this trust on how to approach a complaint to maximise your chances of not only resolving your complaint fairly but also with the opportunity of obtaining compensation against Betsi Cadwaladr Hospital for the injury, pain and suffering caused by the breach of their professional duty of care towards you by their doctors, nursers and staff employed by the trust.

The Trust has a procedure where it requires the patient firstly to register a complaint.  However we would ask any patient first to instruct us to assist you with formulating a comprehensive complaint providing a chronology and technical understanding of the breach of duty and care.  This will then avoid any  possible mistakes in this area by you that may be used against you should you later wish to reply upon any compensation claim at a later date.

Once we have gone through the complaint procedure, if there is no or insufficient compensation made to you, we can then proceed to the next step to claim compensation against Betsi Cadwaladr Hosptial.

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