The flight delay case could potentially affect more than two million passengers.
A group of Ryanair passengers won a landmark legal case that allows them to claim compensation in a flight delay case, for delays more than two years after the flight.
Manchester County Court said Ryanair was wrong to bar passenger claims after two years, pointing out that European Union law says they are entitled to make successful flight delay cases for up to six years afterwards. See our webite for more information.
The Supreme Court said passengers can claim up to six years after their delays, Ryanair then changed its argument to claim that its terms and conditions prevented customers from seeking compensation after two years. However the Court ruled in favour of the customers.
Under European regulations laid out in 2004, airlines are obliged to pay compensation for fight delay cases longer than three hours, barring “exceptional circumstances”. We still regularly encounter the airlines using this excuse and trying to fight these cases, but we are prepared to hold them to account in each and every instance where the law says flight delay compensation is payable.
Compensation is awarded for delays of more than three hours. Under EU Regulation 261/2004, passengers should be paid between €250 and €600, depending on the length of the flight.
More than half a million people have failed to claim their compensation for flight delay cases, according to research by the consumer group Which?. If you have put off fighting your flight delay case due to time or money, please contact us today and we will pursue your case on a no win no fee basis – you have nothing to lose.