Plane delay compensation is available on any EU flight- which means a flight that departed from an EU airport, regardless of the airline OR where an EU airline landed at an EU airport IF it was delayed by more than three hours – under Regulation (EC) 261/2004. See our wesbite for more information.
Compensation for a plane delay is only due on flights that arrive at that destination over three hours late or more late. If you are on a flight that takes off 4 hours late, but lands 2 hours 59 minutes late, you’re not over the 3-hour delay needed to be eligible for compensation.
Compensation is €250 for inter-EU flights of 930 miles or less, €400 for flights between 930 and 1,860 miles, and €600 for other journeys. Full article can be found here.
You can actually claim for flight delays dating back to February 2005, but if the case comes to court then the cut-off point is six years, meaning if the airline reject claims older than 6 years there is little action we can take.
Even if an airline is not responsible for the plane delay – EG if extreme weather is preventing travel, the airline still has a duty of care to delayed passengers and they should provide food and refreshments, phone calls and even hotels if necessary.
If you’ve been left out of pocket as a result of a plane delay, it’s important to keep receipts so you can claim them back off the airline at a later date. Contact us today to take the hassle out of your plane delay claim, we operate on a no win no fee basis!