Lufthansa Flight Delay Compensation

Ash v Thomas Cook airlines judgement in the Manchester County Court has proved that airlines are no longer allowed to use “extraordinary circumstances” as an excuse to not pay out compensation to passengers who was delayed due to a bird strike.

Airline companies have been trying to get out of paying flight delay compensation claims when a bird strike has happened by telling passengers they are unable to claim compensation because a bird strike is classed as a “extraordinary circumstance”.

What Are Extraordinary Circumstances?

It has been made clear that the most common extraordinary circumstances are as follows:

  • Act of terrorism,
  • extreme weather conditions and
  • Industrial action
  • Hidden manufacturer defects

Bird Strikes

The Judge found that a “bird strike” was not an “extraordinary circumstance” and as a result Mr Ash and his family were able to claim for flight Delay compensation against Lufthansa. The judge found that Bird Strikes were a common every day issue that Airlines had to deal with and as such was not considered as an extraordinary circumstance.

Flight Delay Claims – Lufthansa

A claim can be made under EC 261/2004 European Directive if a flight delay was for more than 3 hours. Delayed flight claims against Thomas Cook can go back to 6 years and a claim per passenger at about £480 – £500.

How to Make a Flight Delay Claim – Lufthansa

If your flight has been delayed which is not an extraordinary circumstance by 3 hours or more you may have a flight delay claim against Thomas Cook. Please call us or complete the flight delay compensation form below:

Flight Delay Compensation Lufthansa Form

Alternatively you please contact us via our Contact Us form or look out for our confidential chat facility to “Live Chat” with one of our experts.

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