Further Delay for passengers reclaiming Flight delay compensation
After completing the inital claim form in order to recover compensation, that passengers are fully entitled to recover for flight delays, automatic replies are sent stating the airline will be in touch within 56 days. To find out if you can reclaim compensation please click here.
Previous claimants have stated that “After …106 days, I phoned again and was given an email address to contact. I sent several emails to this address, all of which failed to be delivered due to a problem with Thomson’s email address.….it would be rather easy to get the impression that Thomson thought that if it ignored you for long enough you might go away.”
Thomson then finally promised to send a cheque for £366.94, which it says is the statutory compensation for two passengers under these circumstances. According to Thomson, the cheque may take up to 28 days to arrive. Given that first-class mail is usually delivered overnight and second-class in two or three days, that’s another way of saying it may be at least two to three weeks before Thomson even issue the cheque.
We find this a fairly typical treatment for flight delay compensation claims and we keep regular pressure on the flight operators, please contact us to pursue your flight delay claim for compensation.