Airlines rely on passengers lack of knowledge to avoid paying for flight delay compensation.
Some airlines count on passengers having a flimsier understanding of the airline regulations when it comes to reclaiming compensation for flight delays. Please see our website page hightlighting all you need to know about claiming compensation for flight delay.
Airlines try to confuse passengers, especially when relying upon the ‘extraordinary circumstance’ clause.
A Judge previously concluded that while adverse weather is not the fault of airlines, it’s a daily reality of flying and airlines have a responsibility to minimise delays and have precautions in place.
Examples that may count as “extraordinary circumstances”, include “meteorological conditions incompatible with the operation of the flight concerned” yet adverse weather is something airlines encounter on a daily basis. Please contact us to discuss your flight delay claim for compensation.