Flight delay compensation could be due to more than 900,000 people, as new figures showed that about 43 million passengers suffered delays in the UK last year.
Nearly a quarter of the 1.9 million flights in and out of the UK were delayed by 15 minutes or more between April 2015 and March 2016, according to data from consumer group Which?.
Around 10,000 flights were at least three hours behind schedule and flight delay passengers subjected to delays are entitled to compensation, if the disruption was not caused by “extraordinary circumstances” such as weather conditions or airport strikes. Flight delay compensation is dependent on the length of delay and the distance the flight is travelling, but can include meals, refreshments, phone calls and overnight accommodation.
Long haul travellers could be entitled to £510 if their flight was at least four hours behind schedule and flight delay passengers flying short haul are also able to claim up to £210 if they were delayed by more than three hours.
Alex Neill, director of policy and campaigns at Which? said that many people were not claiming the flight delay compensation they are entitled to “We know that tens of thousands of passengers on late running flights aren’t claiming the compensation they’re due and so we encourage people to claim what they’re rightly entitled to,” he said.
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