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Flight delay compensation not being claimed

If you’re a flyer in Europe whose flight is delayed by three hours or more the law entitles you to a refund or flight delay compensation.

European Commission Regulation 261/2004 established a series of refunds and reimbursements for delays, cancellations, flight bumps and lost baggage for those flying in Europe since 2006.

Airlines pay for service disruptions, but the claims have to be filed in the country of departure regardless of your particular national citizenship.

Since the maximum a flyer in Europe can receive in flight delay compensation is €600, this means most individuals don’t have the time or money to complain and, if necessary, take a claim in court.  We can take the hassle out of your claim on a no win no fee basis – you have nothing to lose!

Flight delay compensation

While it may not make sense for an individual flyer to go after a claim, this can add up to big money for travel managers with hundreds or thousands of flyers traveling each year. Travel managers usually have to submit a claim by email, then deal with disputed claims.

The founder and CEO of California-based AirHelp states: “Only five percent [of flyers] entitled to compensation actually receive the money they’re owed. They don’t know what they’re entitled to.”  The U.S. is the fourth biggest market on EU air passage rights, because of the traffic to and from Europe and unclaimed compensation; it means a lot of passengers are missing out on their entitlement to plane delay compensation.

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