Passengers are not being the information to reclaim the flight delay compensation they are entitled too.
A recent survey found that many airlines are falling short in the level of customer service provided to passengers with delayed ﬂights, passengers feel airlines do not provide enough information about delays, with the majority of them having no explanation about the cause and how long they will be delayed.
Many passengers are understandably frustrated about the flight delays, however they are usually doubly frustrated with the lack of information and care they are provided with during their delay and this is usually the main reason passengers make a claim again the airlines.
Care and assistance is as much a part of EU Regulation 261/2004 as the right to claim ﬁnancial compensation.
All flights departing from an EU airport or flights flying into an EU airport on an European carrier may be entitled to compensation. For example: A cancelled flight from Manchester to New York is eligible for compensation regardless the carrier, however a cancelled flight from New York to Manchester will only be eligible if it is a European carrier such as British Airways.
Compensation will be due for the following:–
• Delayed flights of three or more hours
• Cancelled flights
• Overbooked flights.
The flight delays/cancellations must be the airlines fault and within the airlines control, including if the pilot or crew is late; the preceding flight was late and communication problems between aircraft and control tower. Contact us today to see if we can assist on a no win no fee basis.
You can claim flight delay compensation for flights up to 6 years ago.
How much flight delay compensation are you likely to receive?
• Flights within the EU up to 1500 km: 250 euros
• Flights between 1500-3500 km : 400 euros
• Flights of more than 3500 km: 600 euros
We are happy to take the hassle away from you and reclaim the flight delay compensation on your behalf, and if the case is unsuccessful you will not have to pay any money. You have nothing to lose – Contact us today.