Jet2 and Iceland Air have been accused of ‘misleading customers’ in relation to flight delay claims by using arcane aviation regulation to deny flight delay compensation.  See our website for more information on how to claim against Jet2 and Iceland Air.

flight delay claims

Jet2 and Iceland Air have apparently been misleading customers by telling them they are not eligible to claim compensation for flight delay claims, if it happened more than two years ago.

Letters to customers in which Jet2 and Iceland Air stated they would not be paying out for their flight delay claims because ‘all claims of this nature must be made no later than two years from the date of the incident occurring according to English law’.

This is incorrect.  The European Court of Justice says time limits on flight delay claims depends on the laws in individual EU member states – which in England and Wales is SIX years under statute of limitation laws.

Passengers in flight delay claims have six years from the scheduled date of departure in which to claim.   For Airlines to state limitation is 2 years is misleading.  See our website for all you need to know.
The only ground Airlines have the right to deny flight delay claims on, is if they can prove ‘extraordinary circumstances’ caused the delay – such as extreme weather, political unrest, or industrial action.
If extraordinary circumstances don’t apply, the six-year time limit is currently recognised in UK courts when ruling on flight delay claims.  Contact us today for your no win no fee flight delay claims.

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